Mental Health and Wellbeing
At Knowles Primary School, we carefully consider children’s mental health and well being so that every individual realises their own potential, builds their resilience in order to cope with change and feels a sense of belonging, success and happiness.
We work closely with our community to recognise the challenges and difficulties that may impact on their mental health and wellbeing and provide additional support as needed.
As part of our whole-school approach,to promote positive mental health and well-being, we deliver daily kaleidoscope sessions, offer breakfast for all, provide enrichment activities and a range of after school clubs and raise awareness through assemblies, our curriculum offer and special event days. We also teach the children how they can seek help and support.
Meet Our Mental Health Support Team

Senior Mental Health Lead
Nicola Quilter
Family Support Worker
If you have a concern about you or your child’s mental health and wellbeing please contact your class teacher or a member of our family support team.
Services for children
If you’re worried about a child, even if you’re unsure, contact their professional counsellors for help, advice and support.
You can contact them 24 hours a day, 365 days a year by email or through the online reporting form. You can also call the Helpline Monday to Friday 8am-10pm or 9am-6pm at the weekends.
- Call: 0808 800 5000
- Email: help@nspcc.org.uk
- Website: nspcc.org.uk
Free, confidential helpline or online/email chat available 24/7 for anyone under the age of 19.
Children and young people can contact Childline about anything – they are there to support them and help them find ways to cope.
Calls to Childine are free, can be made without credit and will not show on the phone bill.
- Call: 0800 1111
- Onine Chat: 1-2-1-counsellor-chat
- Website: childline.org.uk
A helpline that provides information and advice to parents/carers who are worried about a child or young person’s wellbeing/mental health.
The service is available 9.30am–4.00pm, Monday to Friday.
- Call: 0808 802 5544
- Onine Chat: Send A Message
Free 24/7 mental health text support
- Text: SHOUT to 85258
Supports families and professionals who are concerned about children and young people who may be experiencing mental health difficulties.
- Call: 01908 724228
- Email: cnw-tr.mkspcamhsspa@nhs.net
- Website: www.cnwl.nhs.uk
Services for adults
24-hour advice and support for you, your child, your parent or someone you care for. Help is available to speak to a mental health professional.
Find a local service here
Free online NHS adult psychological therapies, such as cognitive behavioural therapy (CBT), for common problems involving stress, anxiety and depression.
IAPT services can be accessed either through a self-referral by contacting your Local IAPT or via your GP.
Online resources aiming to support everyone to feel more confident in taking action to look after their mental health and wellbeing by promoting a range of self-care actions.
Advice and support on eating problems and disorders.
- Website
- Helpline: 0808 801 0677
- One to one webchat
- Online support groups
A national organisation for anyone in distress and in need of immediate support:
- Website
- Helpline: 0808 801 0677
- One to one webchat
- Online support groups
Provides confidential advice and support for young people who feel suicidal.
- HOPEline UK: 0800 068 41 41
- Text: 07786 209 697
- Email: pat@papyrus-uk.org
- Website
Find confidential local drug and alcohol support services here or phone 0300 1236 600 for confidential support from Talk to Frank.